Jammu, May 8 -- The Ministry of Civil Aviation has asked low-cost carrier Air India Express to submit a report on the many flight cancellations that have marred passenger experience over the past few days. Over 80 flights had to be cancelled or faced long delays since Tuesday night due to a majority of the airline's cabin crew calling in sick.

While the actual reasons for the staff shortage are still being verified, it seems to be related to impending changes in human resource policies. Ministry officials want to understand the circumstances better and ensure such disruptions don't affect travellers in future. Air India Express has been instructed to resolve all pending issues promptly as per passenger rights outlined by the Directorate ...