India, May 10 -- In a stated bid to improve transparency in the service of their vehicles across the country, Kia India on Friday announced the launch of its Kia Krystal program under which customers can benefit from live consulting and video streaming facilities when their vehicles are taken into servicing. Available via the official Kia India app - My Kia - the Kia Krystal program seeks to provide customers access to key vehicle-related information like nature of work, costs and responses to queries.

The real-time consultation facility is now available at across 237 Kia dealerships while the live streaming service for vehicles is at 25 dealers at present. The company informs through a press statement that it is looking at taking the li...