Gurgaon, May 1 -- Recently, DQ Channels had an exclusive interaction with Manish Chandegara, CIO, Simpolo Ceramics. He shared insights on their association with SAP, CX model, expansion plans, and more.

Can you share how SAP services have been integrated into Simpolo operations and the immediate impact it has had on your production and distribution processes?

We, Simpolo, have had SAP implemented since 2016 and we have integrated it into our manufacturing, sales, and finance currently, we are also planning to expand our business. So, we are going to invest 1000 crore rupees into the business, we are into the expansion mode and we have recently gone with the CX, SAP CX to be implemented with us and we are into the phase of implementing C...