New Delhi, April 4 -- DigiYatra, India's ambitious digital initiative aimed at revolutionizing air travel through technology, has been a beacon of hope for travelers seeking streamlined processes. DigiYatra, India's ambitious digital initiative aimed at revolutionizing air travel through technology, has been a beacon of hope for travelers seeking streamlined processes. But as of late, an unexpected app switch has upset users' familiar digital journey, leaving them unsettled. The transition to a different app platform has caught many off guard, disrupting the seamless experience they had come to rely on.

DigiYatra, when it first launched, promised a smooth travel experience and mainly relied on its mobile app. This app was a one-stop shop...