Australia, May 9 -- New South Wales Land and Environment Court issued text of the following judgement:

REASONS FOR DECISION Introduction This appeal concerns a booking for holiday accommodation at Kingscliff.

The appellants, who are consumers, had originally made a booking to stay in a particular apartment (which we shall refer to as "No 7"). This booking was made in 2021. However, owing to the Covid pandemic the booking needed to be changed and was rescheduled for the period of 14 to 21 March 2023 (March booking).

The booking had originally been made through a different company, which we will refer to as Sales and Rentals. Sales and Rentals also arranged the March booking.

After the March booking was made, in late 2022, responsibility ...